{"id":3328,"date":"2026-10-12T10:29:29","date_gmt":"2026-10-12T07:29:29","guid":{"rendered":"https:\/\/new.anaplasis.com\/seminars\/in-house-seminars\/customer-service-sales\/"},"modified":"2026-10-14T17:24:25","modified_gmt":"2026-10-14T14:24:25","slug":"customer-service-sales","status":"publish","type":"page","link":"https:\/\/new.anaplasis.com\/el\/seminars\/in-house-seminars\/customer-service-sales\/","title":{"rendered":"Customer Service &#038; Sales Seminars"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3328\" class=\"elementor elementor-3328\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca83163 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"ca83163\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a347e0f e-con-full e-flex e-con e-child\" data-id=\"a347e0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f928d48 elementor-widget elementor-widget-heading\" data-id=\"f928d48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Service &amp; Sales Seminars<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2819c1 elementor-widget elementor-widget-heading\" data-id=\"f2819c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Turn every customer contact into a positive experience and grow your sales.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fd56d7 e-flex e-con-boxed e-con e-parent\" data-id=\"5fd56d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c96f41f elementor-widget elementor-widget-heading\" data-id=\"c96f41f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Seminars We Offer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c30e56 elementor-widget elementor-widget-text-editor\" data-id=\"1c30e56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each seminar can be delivered at your premises or online and adapted to your organisation. Choose a single seminar or combine several into a tailored programme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5464fa5 elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"5464fa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.ana-cv{display:grid;grid-template-columns:repeat(3,1fr);gap:30px;width:100%}.ana-cv .c{background:#fff;border-left:8px solid #0067FF;border-radius:4px;box-shadow:0 4px 18px rgba(15,23,42,.08);padding:26px 26px 24px}.ana-cv .k{font-size:13px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#0067FF;margin-bottom:8px}.ana-cv h3{margin:0 0 10px;font-size:21px;line-height:1.3;color:#0F172A;font-weight:700}.ana-cv p{margin:0;font-size:16px;line-height:1.6;color:#364151}@media(max-width:1024px){.ana-cv{grid-template-columns:repeat(2,1fr)}}@media(max-width:600px){.ana-cv{grid-template-columns:1fr}}.ana-cv .c{display:flex;flex-direction:column}.ana-cv .c p{flex:1}.ana-cv .go{display:inline-block;margin-top:16px;color:#0067FF;font-weight:600;font-size:15px;text-decoration:none}.ana-cv .go:hover{text-decoration:underline}<\/style><div class=\"ana-cv\"><div class=\"c\"><div class=\"k\">Service<\/div><h3>Exceptional Customer Service<\/h3><p>The attitudes, skills and habits that turn everyday contacts into great customer experiences.<\/p><a class=\"go\" href=\"#enquire\">Enquire \u2794<\/a><\/div><div class=\"c\"><div class=\"k\">Complaints<\/div><h3>Handling Customers &amp; Complaints<\/h3><p>Staying calm with difficult customers and resolving complaints in a way that keeps their trust.<\/p><a class=\"go\" href=\"#enquire\">Enquire \u2794<\/a><\/div><div class=\"c\"><div class=\"k\">Sales<\/div><h3>Successful Retail Sales Techniques<\/h3><p>Understanding customer needs, presenting products and closing sales with confidence.<\/p><a class=\"go\" href=\"#enquire\">Enquire \u2794<\/a><\/div><div class=\"c\"><div class=\"k\">Retail<\/div><h3>Visual Merchandising<\/h3><p>Displaying products in a way that attracts attention and increases sales in store.<\/p><a class=\"go\" href=\"#enquire\">Enquire \u2794<\/a><\/div><div class=\"c\"><div class=\"k\">Phone<\/div><h3>Telephone Customer Service<\/h3><p>Professional call handling, clear communication and dealing with requests by phone.<\/p><a class=\"go\" href=\"#enquire\">Enquire \u2794<\/a><\/div><div class=\"c\"><div class=\"k\">Teams<\/div><h3>Communication &amp; Team Building<\/h3><p>Clearer communication and stronger cooperation between colleagues and departments.<\/p><a class=\"go\" href=\"#enquire\">Enquire \u2794<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7b0986 e-flex e-con-boxed e-con e-parent\" data-id=\"c7b0986\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98db1e5 elementor-widget elementor-widget-heading\" data-id=\"98db1e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tailored to Your Team<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a000ee elementor-widget elementor-widget-text-editor\" data-id=\"8a000ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our trainers adapt the content, examples and exercises to your sector and your procedures. Where eligible, in-house programmes can be approved by HRDA as single-company training, so you can benefit from a subsidy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5edb0a elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"a5edb0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.ana-wp{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;width:100%}.ana-wp div{display:flex;gap:12px;align-items:flex-start;background:#fff;border:1px solid #CBD5E1;border-radius:4px;padding:18px 20px;font-size:16px;line-height:1.5;color:#0F172A;font-weight:500}.ana-wp .tk{width:20px;height:20px;flex:0 0 20px;margin-top:2px}@media(max-width:1024px){.ana-wp{grid-template-columns:repeat(2,1fr)}}@media(max-width:600px){.ana-wp{grid-template-columns:1fr}}<\/style><div class=\"ana-wp\"><div><svg class=\"tk\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#00A63E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m8 12 3 3 5-6\"\/><\/svg><span>Content adapted to your organisation<\/span><\/div><div><svg class=\"tk\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#00A63E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m8 12 3 3 5-6\"\/><\/svg><span>At your premises or online<\/span><\/div><div><svg class=\"tk\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#00A63E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m8 12 3 3 5-6\"\/><\/svg><span>Dates and times that suit your team<\/span><\/div><div><svg class=\"tk\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#00A63E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m8 12 3 3 5-6\"\/><\/svg><span>HRDA subsidy for eligible employers<\/span><\/div><\/div><style>.ana-bk{width:100%;margin-top:34px}.ana-bk a{display:inline-block;background:#fff;color:#0067FF;font-family:\"DM Sans\",sans-serif;font-size:16px;font-weight:600;padding:11px 22px;border-radius:4px;box-shadow:0 0 4px #0067FF;text-decoration:none}.ana-bk a:hover{background:#E7F6FF}<\/style><div class=\"ana-bk\"><a href=\"https:\/\/new.anaplasis.com\/seminars\/in-house-seminars\/\">\u2190 All In-House Seminars<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0b6304 e-flex e-con-boxed e-con e-parent\" data-id=\"c0b6304\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d910ce2 elementor-widget elementor-widget-heading\" data-id=\"d910ce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How It Works<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43475ad elementor-widget elementor-widget-text-editor\" data-id=\"43475ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A clear process from the first conversation to measurable results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce5101f elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"ce5101f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.ana-pr{display:grid;grid-template-columns:repeat(3,1fr);gap:40px 30px;width:100%}.ana-pr .n{font-size:72px;line-height:1;font-weight:800;color:rgba(0,103,255,.18);margin-bottom:-24px}.ana-pr h3{margin:0 0 10px;font-size:21px;color:#0F172A;font-weight:700;position:relative}.ana-pr p{margin:0;font-size:16px;line-height:1.6;color:#364151}@media(max-width:900px){.ana-pr{grid-template-columns:repeat(2,1fr)}}@media(max-width:600px){.ana-pr{grid-template-columns:1fr}}<\/style><div class=\"ana-pr\"><div><div class=\"n\">01.<\/div><h3>Needs Analysis<\/h3><p>We discuss your goals and identify the skills your team needs.<\/p><\/div><div><div class=\"n\">02.<\/div><h3>Programme Design<\/h3><p>Content, examples and exercises adapted to your organisation.<\/p><\/div><div><div class=\"n\">03.<\/div><h3>HRDA Application<\/h3><p>Where eligible, the programme is submitted for HRDA approval.<\/p><\/div><div><div class=\"n\">04.<\/div><h3>Delivery<\/h3><p>Our trainers deliver on-site or online, on your dates.<\/p><\/div><div><div class=\"n\">05.<\/div><h3>Evaluation<\/h3><p>Participant feedback and a review of results with you.<\/p><\/div><div><div class=\"n\">06.<\/div><h3>Follow-Up<\/h3><p>Recommendations for next steps and further training.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb9172e ana-contact e-flex e-con-boxed e-con e-parent\" data-id=\"bb9172e\" data-element_type=\"container\" data-e-type=\"container\" id=\"enquire\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d8685ef e-con-full e-flex e-con e-child\" data-id=\"d8685ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57c12a8 elementor-widget elementor-widget-image\" data-id=\"57c12a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"989\" height=\"250\" src=\"https:\/\/new.anaplasis.com\/wp-content\/uploads\/2026\/10\/anaplasis-logo-cropped.png\" class=\"attachment-large size-large wp-image-3103\" alt=\"anaplasis logo cropped\" srcset=\"https:\/\/new.anaplasis.com\/wp-content\/uploads\/2026\/10\/anaplasis-logo-cropped.png 989w, https:\/\/new.anaplasis.com\/wp-content\/uploads\/2026\/10\/anaplasis-logo-cropped-300x76.png 300w, https:\/\/new.anaplasis.com\/wp-content\/uploads\/2026\/10\/anaplasis-logo-cropped-768x194.png 768w, https:\/\/new.anaplasis.com\/wp-content\/uploads\/2026\/10\/anaplasis-logo-cropped-150x38.png 150w\" sizes=\"(max-width: 989px) 100vw, 989px\"  title=\"Customer Service &amp; Sales Seminars\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04cb402 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"04cb402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interested in Customer Service &amp; Sales training?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d01382 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6d01382\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tell us which seminars interest you and the size of your team, and we will propose a programme with dates that suit you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80b29ee e-con-full e-flex e-con e-child\" data-id=\"80b29ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fce47a5 elementor-widget elementor-widget-shortcode\" data-id=\"fce47a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<div class=\"srfm-form-container srfm-form-container-3157 srfm-bg-color\">\n\t\t\t<style>\n\t\t\t\t\/* Need to check and remove the input variables related to the Style Tab. *\/\n\t\t\t\t.srfm-form-container-3157 {\n\t\t\t\t\t\/* New test variables *\/\n\t\t\t\t\t--srfm-color-scheme-primary: #111C44;\n\t\t\t\t\t--srfm-color-scheme-text-on-primary: #FFFFFF;\n\t\t\t\t\t--srfm-color-scheme-text: #1E1E1E;\n\t\t\t\t\t--srfm-quill-editor-color: #111C44;\n\n\t\t\t\t\t--srfm-color-input-label: #1E1E1E;\n\t\t\t\t\t--srfm-color-input-description: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-placeholder: hsl( from #1E1E1E h s l \/ 0.5 );\n\t\t\t\t\t--srfm-color-input-text: #1E1E1E;\n\t\t\t\t\t--srfm-color-input-prefix: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-background: hsl( from #1E1E1E h s l \/ 0.02 );\n\t\t\t\t\t--srfm-color-input-background-hover: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-color-input-background-disabled: hsl( from #1E1E1E h s l \/ 0.07 );\n\t\t\t\t\t--srfm-color-input-border: hsl( from #1E1E1E h s l \/ 0.25 );\n\t\t\t\t\t--srfm-color-input-border-disabled: hsl( from #1E1E1E h s l \/ 0.15 );\n\t\t\t\t\t--srfm-color-multi-choice-svg: hsl( from #1E1E1E h s l \/ 0.7 );\n\t\t\t\t\t--srfm-color-input-border-hover: hsl( from #111C44 h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-border-focus-glow: hsl( from #111C44 h s l \/ 0.15 );\n\t\t\t\t\t--srfm-color-input-selected: hsl( from #111C44 h s l \/ 0.1 );\n\t\t\t\t\t--srfm-btn-color-hover: hsl( from #111C44 h s l \/ 0.9 );\n\t\t\t\t\t--srfm-btn-color-disabled: hsl( from #111C44 h s l \/ 0.25 );\n\n\t\t\t\t\t\/* Dropdown Variables *\/\n\t\t\t\t\t--srfm-dropdown-input-background-hover: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-option-background-hover: hsl( from #1E1E1E h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-option-background-selected: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-option-selected-icon: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-dropdown-option-text-color: hsl( from #1E1E1E h s l \/ 0.80 );\n\t\t\t\t\t--srfm-dropdown-option-selected-text: #1E1E1E;\n\t\t\t\t\t--srfm-dropdown-badge-background: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-badge-background-hover: hsl( from #1E1E1E h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-menu-border-color: hsl( from #1E1E1E h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-placeholder-color: hsl( from #1E1E1E h s l \/ 0.50 );\n\t\t\t\t\t--srfm-dropdown-icon-color: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-dropdown-icon-disabled: hsl( from #1E1E1E h s l \/ 0.25 );\n\n\t\t\t\t\t\/* Background Control Variables *\/\n\t\t\t\t\t--srfm-instant-form-padding-top: 32px;--srfm-instant-form-padding-right: 32px;--srfm-instant-form-padding-bottom: 32px;--srfm-instant-form-padding-left: 32px;--srfm-instant-form-border-radius-top: 12px;--srfm-instant-form-border-radius-right: 12px;--srfm-instant-form-border-radius-bottom: 12px;--srfm-instant-form-border-radius-left: 12px;--srfm-form-padding-top: 0px;--srfm-form-padding-right: 0px;--srfm-form-padding-bottom: 0px;--srfm-form-padding-left: 0px;--srfm-form-border-radius-top: 0px;--srfm-form-border-radius-right: 0px;--srfm-form-border-radius-bottom: 0px;--srfm-form-border-radius-left: 0px;--srfm-bg-color: #ffffff;--srfm-bg-overlay-opacity: 1;\t\t\t\t\t--srfm-row-gap-between-blocks: 18px;--srfm-address-label-font-size: 16px;--srfm-address-label-line-height: 24px;--srfm-address-description-font-size: 14px;--srfm-address-description-line-height: 20px;--srfm-col-gap-between-fields: 16px;--srfm-row-gap-between-fields: 16px;--srfm-gap-below-address-label: 14px;--srfm-dropdown-font-size: 14px;--srfm-dropdown-gap-between-input-menu: 4px;--srfm-dropdown-badge-padding: 2px 6px;--srfm-dropdown-multiselect-font-size: 12px;--srfm-dropdown-multiselect-line-height: 16px;--srfm-dropdown-padding-right: 12px;--srfm-dropdown-padding-right-icon: calc( var( --srfm-dropdown-padding-right ) + 20px );--srfm-dropdown-multiselect-padding: 8px var( --srfm-dropdown-padding-right-icon ) 8px 8px;--srfm-input-height: 44px;--srfm-input-field-padding: 10px 12px;--srfm-input-field-font-size: 16px;--srfm-input-field-line-height: 24px;--srfm-input-field-margin-top: 6px;--srfm-input-field-margin-bottom: 6px;--srfm-checkbox-label-font-size: 16px;--srfm-checkbox-label-line-height: 24px;--srfm-checkbox-description-font-size: 14px;--srfm-checkbox-description-line-height: 20px;--srfm-check-ctn-width: 16px;--srfm-check-ctn-height: 16px;--srfm-check-svg-size: 10px;--srfm-checkbox-margin-top-frontend: 4px;--srfm-checkbox-margin-top-editor: 6px;--srfm-check-gap: 8px;--srfm-checkbox-description-margin-left: 24px;--srfm-flag-section-padding: 10px 0 10px 12px;--srfm-gap-between-icon-text: 8px;--srfm-label-font-size: 16px;--srfm-label-line-height: 24px;--srfm-description-font-size: 14px;--srfm-description-line-height: 20px;--srfm-btn-padding: 10px 14px;--srfm-btn-font-size: 16px;--srfm-btn-line-height: 24px;--srfm-multi-choice-horizontal-padding: 20px;--srfm-multi-choice-vertical-padding: 20px;--srfm-multi-choice-internal-option-gap: 8px;--srfm-multi-choice-vertical-svg-size: 40px;--srfm-multi-choice-horizontal-image-size: 24px;--srfm-multi-choice-vertical-image-size: 120px;--srfm-multi-choice-outer-padding: 2px;\t\t\t\t}\n\t\t\t<\/style>\n\t\t\t\t\t\t\t<form method=\"post\" enctype=\"multipart\/form-data\" id=\"srfm-form-3157\" class=\"srfm-form \"\n\t\t\t\tform-id=\"3157\" after-submission=\"hide form\" message-type=\"same page\" success-url=\"\" ajaxurl=\"https:\/\/new.anaplasis.com\/wp-admin\/admin-ajax.php\" data-submit-token=\"7633c67a18aabc27a7d32200924eefc572860e0803ec42ea6b56cf45d34e19e1\"\n\t\t\t\t>\n\t\t\t\t\n\t\t\t\t<input type=\"hidden\" value=\"3157\" name=\"form-id\">\n\t\t\t\t<input type=\"hidden\" value=\"\" name=\"srfm-sender-email-field\" id=\"srfm-sender-email\">\n\t\t\t\t<input type=\"hidden\" value=\"\" id=\"srfm-page-break\">\n\t\t\t\t\t\t<p id=\"srfm-error-message\" class=\"srfm-common-error-message srfm-error-message srfm-head-error\" hidden>\t\t<span class=\"srfm-icon\" aria-hidden=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"none\"><path d=\"M9.99935 18.3327C14.6017 18.3327 18.3327 14.6017 18.3327 9.99935C18.3327 5.39698 14.6017 1.66602 9.99935 1.66602C5.39698 1.66602 1.66602 5.39698 1.66602 9.99935C1.66602 14.6017 5.39698 18.3327 9.99935 18.3327Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 6.66602V9.99935\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 13.334H10.0083\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<span class=\"srfm-error-content\">There was an error trying to submit your form. Please try again.<\/span><\/p>\n\t\t\t\t\t<div data-block-id=\"94fc3633\" class=\"srfm-block-single srfm-block srfm-input-block srf-input-94fc3633-block  srfm-block-width-50 srfm-slug-full-name 3157\" >\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-94fc3633-lbl-RnVsbCBuYW1l\" for=\"srfm-input-94fc3633-lbl-RnVsbCBuYW1l\" class=\"srfm-block-label\">\n\t\t\t\t\t\tFull name\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<input class=\"srfm-input-common srfm-input-input\" type=\"text\" name=\"srfm-input-94fc3633-lbl-RnVsbCBuYW1l-full-name\" id=\"srfm-input-94fc3633-lbl-RnVsbCBuYW1l\"\n\t\t\t\t\taria-describedby='srfm-error-94fc3633'\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" data-unique=\"false\" maxlength=\"100\" value=\"\"  data-srfm-mask=\"none\"   \/>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-94fc3633\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t<div data-block-id=\"71b6e03f\" class=\"srfm-block-single srfm-block srfm-phone-block srf-phone-71b6e03f-block srfm-block-width-50 3157\">\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-71b6e03f-lbl-Q29udGFjdCBwaG9uZSBudW1iZXI\" for=\"srfm-phone-71b6e03f-lbl-Q29udGFjdCBwaG9uZSBudW1iZXI\" class=\"srfm-block-label\">\n\t\t\t\t\t\tContact phone number\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<input type=\"tel\"\n\t\t\t\t\tclass=\"srfm-input-common srfm-input-phone\"\n\t\t\t\t\tname=\"srfm-phone-71b6e03f-lbl-Q29udGFjdCBwaG9uZSBudW1iZXI-phone\"\n\t\t\t\t\tid=\"srfm-phone-71b6e03f-lbl-Q29udGFjdCBwaG9uZSBudW1iZXI\"\n\t\t\t\t\taria-describedby='srfm-error-71b6e03f'\t\t\t\t\tdata-required=\"false\"\n\t\t\t\t\taria-required=\"false\"\n\t\t\t\t\tdefault-country=\"us\"\n\t\t\t\t\t\t\t\t\t\tvalue=\"\"\n\t\t\t\t\t\t\t\t\t\tdata-unique=\"false\">\n\t\t\t<\/div>\n\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-71b6e03f\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"fe8de33a\" class=\"srfm-block-single srfm-block srfm-email-block srf-email-fe8de33a-block  srfm-block-width-50 srfm-slug-email 3157 srfm-email-block-wrap\">\n\t\t\t\t<div class=\"srfm-email-block srf-email-fe8de33a-block\">\n\t\t\t\t\t\t\t\t\t\t<label id=\"srfm-label-fe8de33a-lbl-RW1haWw\" for=\"srfm-email-fe8de33a-lbl-RW1haWw\" class=\"srfm-block-label\">\n\t\t\t\t\t\tEmail\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t\t<input class=\"srfm-input-common srfm-input-email\" type=\"email\" name=\"srfm-email-fe8de33a-lbl-RW1haWw-email\" id=\"srfm-email-fe8de33a-lbl-RW1haWw\"\n\t\t\t\t\t\taria-describedby='srfm-error-fe8de33a'\t\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" data-unique=\"false\" value=\"\"   \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-fe8de33a\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"6d3911ae\" class=\"srfm-block-single srfm-block srfm-dropdown-block srf-dropdown-6d3911ae-block  srfm-block-width-50 srfm-slug-service 3157\">\n\t\t\t\t<fieldset>\n\t\t\t\t\t<input class=\"srfm-input-dropdown-hidden\" data-required=\"false\" aria-required=\"false\"  name=\"srfm-dropdown-1-6d3911ae-lbl-U2VydmljZQ-service\" type=\"hidden\" value=\"\"\/>\n\t\t\t\t\t<legend class=\"srfm-block-legend\">\n\t\t\t\t\t\t\t\t\t\t\tService\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/legend>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap srfm-dropdown-common-wrap\">\n\t\t\t\t\t\t\t\t\t\t<select\n\t\t\t\t\t\tclass=\"srfm-dropdown-common srfm-dropdown-input\"\n\t\t\t\t\t\taria-describedby='srfm-error-6d3911ae'\t\t\t\tdata-required=\"false\" aria-required=\"false\"  name=\"srfm-dropdown-1-6d3911ae-lbl-U2VydmljZQ-service\" data-multiple=\"false\" data-searchable=\"true\"\n\t\t\t\t\t\t\t\t\t\t\t\ttabindex=\"0\" aria-hidden=\"true\">\n\t\t\t\t\t<option class=\"srfm-dropdown-placeholder\" value=\"\" disabled selected>Select an option<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Quality Management Systems (ISO)\" data-icon=\"\"  >Quality Management Systems (ISO)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Health &amp; Safety\" data-icon=\"\"  >Health &amp; Safety<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Environment &amp; Sustainability \/ Travelife\" data-icon=\"\"  >Environment &amp; Sustainability \/ Travelife<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Training &amp; Seminars\" data-icon=\"\"  >Training &amp; Seminars<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Safety Officer Training (\u0395\u03a3\u03a5\u03a0\u03a0)\" data-icon=\"\"  >Safety Officer Training (\u0395\u03a3\u03a5\u03a0\u03a0)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Funded Programmes\" data-icon=\"\"  >Funded Programmes<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Hospitality &amp; Tourism Consulting\" data-icon=\"\"  >Hospitality &amp; Tourism Consulting<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"Other\" data-icon=\"\"  >Other<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t\t\t<\/div>\n\t\t\n\n\t\t<div data-block-id=\"d36d6068\" class=\"srfm-block-single srfm-block srfm-textarea-block srf-textarea-d36d6068-block  srfm-block-width-100 3157\">\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-d36d6068-lbl-TWVzc2FnZQ-3632\" for=\"srfm-textarea-d36d6068-lbl-TWVzc2FnZQ-3632\" class=\"srfm-block-label\">\n\t\t\t\t\t\tMessage\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<textarea\n\t\t\t\t\tclass=\"srfm-input-common srfm-input-textarea\"\n\t\t\t\t\tname=\"srfm-textarea-d36d6068-lbl-TWVzc2FnZQ-message\"\n\t\t\t\t\tid=\"srfm-textarea-d36d6068-lbl-TWVzc2FnZQ-3632\"\n\t\t\t\t\taria-describedby='srfm-error-d36d6068'\t\t\t\t\tdata-required=\"true\" aria-required=\"true\"  rows=\"4\"  \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t><\/textarea>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-d36d6068\" data-error-msg=\"This field is required.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\n\t\t\t<div data-block-id=\"3c911f5a\" class=\"srfm-block-single srfm-block srfm-gdpr-block srf-gdpr-3c911f5a-block srfm-block-width-50 3157\">\n\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t<input class=\"srfm-input-common screen-reader-text srfm-input-gdpr\" id=\"srfm-gdpr-1705317402\" name=\"srfm-gdpr-3c911f5a-lbl-SSBoYXZlIHJlYWQsIHVuZGVyc3Rvb2QgYW5kIGFjY2VwdCB0aGUgUHJpdmFjeSBQb2xpY3ku-privacy-consent\"\n\t\t\t\t\taria-describedby='srfm-error-3c911f5a'\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" type=\"checkbox\" \/>\n\t\t\t\t\t<label class=\"srfm-cbx\" for=\"srfm-gdpr-1705317402\">\n\t\t\t\t\t\t<span class=\"srfm-span-wrap\">\n\t\t\t\t\t\t\t<svg class=\"srfm-check-icon\" width=\"12px\" height=\"10px\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<use xlink:href=\"#srfm-gdpr-3c911f5a-check\"><\/use>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"srfm-span-wrap srfm-block-label\">I have read, understood and accept the Privacy Policy.\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<svg class=\"srfm-inline-svg\" aria-hidden=\"true\">\n\t\t\t\t\t\t<symbol id=\"srfm-gdpr-3c911f5a-check\" viewbox=\"0 0 12 10\">\n\t\t\t\t\t\t<polyline points=\"1.5 6 4.5 9 10.5 1\"><\/polyline>\n\t\t\t\t\t\t<\/symbol>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-3c911f5a\" data-error-msg=\"This field is required.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"ad39a684\" class=\"srfm-block-single srfm-block srfm-checkbox-block srf-checkbox-ad39a684-block srfm-block-width-50 3157\">\n\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t<input class=\"srfm-input-common screen-reader-text srfm-input-checkbox\" id=\"srfm-checkbox-383512211\"\n\t\t\t\t\t\taria-describedby='srfm-error-ad39a684'\t\t\t\t\tname=\"srfm-checkbox-ad39a684-lbl-SSBhZ3JlZSB0byByZWNlaXZlIGluZm9ybWF0aW9uYWwgYW5kIHByb21vdGlvbmFsIGVtYWlscw-marketing-consent\" data-required=\"false\" aria-required=\"false\" type=\"checkbox\" \/>\n\t\t\t\t\t<label class=\"srfm-cbx\" for=\"srfm-checkbox-383512211\">\n\t\t\t\t\t\t<span class=\"srfm-span-wrap\">\n\t\t\t\t\t\t\t<svg class=\"srfm-check-icon\" width=\"12px\" height=\"10px\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<use xlink:href=\"#srfm-checkbox-ad39a684-check\"><\/use>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"srfm-span-wrap srfm-block-label\">I agree to receive informational and promotional emails\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<svg class=\"srfm-inline-svg\" aria-hidden=\"true\">\n\t\t\t\t\t\t<symbol id=\"srfm-checkbox-ad39a684-check\" viewbox=\"0 0 12 10\">\n\t\t\t\t\t\t<polyline points=\"1.5 6 4.5 9 10.5 1\"><\/polyline>\n\t\t\t\t\t\t<\/symbol>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"srfm-submit-container \" style=\"\">\n\t\t\t\t\t\t<div style=\"width: ; text-align: left\" class=\"wp-block-button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button style=\"\" id=\"srfm-submit-btn\" class=\"srfm-btn-frontend srfm-button srfm-submit-button\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"srfm-submit-wrap\">\n\t\t\t\t\t\t\t\t\tSubmit\t\t\t\t\t\t\t\t<div class=\"srfm-loader\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<p id=\"srfm-error-message\" class=\"srfm-common-error-message srfm-error-message srfm-footer-error\" hidden>\t\t<span class=\"srfm-icon\" aria-hidden=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" 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