Hospitality & Tourism Seminars
Practical, hands-on training for front office, housekeeping, food & beverage and kitchen teams.
Seminars We Offer
Each seminar can be delivered at your premises or online and adapted to your organisation. Choose a single seminar or combine several into a tailored programme.
Front Office Operations
Check-in and check-out, reservations, guest relations and handling requests at reception.
Enquire ➔Housekeeping Operations
Room cleaning standards, linen and inventory control, and consistent quality checks.
Enquire ➔Food & Beverage Service
Professional table service, guest interaction and service standards in restaurants and bars.
Enquire ➔Wine Service & Basics of Wines
Wine styles, food pairing and correct wine service for restaurant and bar staff.
Enquire ➔Barista & Bartending
Coffee preparation, cocktails and drinks service with speed, consistency and style.
Enquire ➔Managing Kitchen Operations
Planning, food cost control, hygiene and team organisation in professional kitchens.
Enquire ➔Upselling Hospitality Products
Recommending extra services and products in a way guests appreciate.
Enquire ➔Tailored to Your Team
Our trainers adapt the content, examples and exercises to your sector and your procedures. Where eligible, in-house programmes can be approved by HRDA as single-company training, so you can benefit from a subsidy.
How It Works
A clear process from the first conversation to measurable results.
Needs Analysis
We discuss your goals and identify the skills your team needs.
Programme Design
Content, examples and exercises adapted to your organisation.
HRDA Application
Where eligible, the programme is submitted for HRDA approval.
Delivery
Our trainers deliver on-site or online, on your dates.
Evaluation
Participant feedback and a review of results with you.
Follow-Up
Recommendations for next steps and further training.
Interested in Hospitality & Tourism training?
Tell us which seminars interest you and the size of your team, and we will propose a programme with dates that suit you.